EasyJet passengers describe EU border 'nightmare'

Passengers face hours-long queues and missed flights as the new EU Entry/Exit System causes chaos at airports, with airlines warning the worst is yet to come. | Contesto: cronaca

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• EasyJet passengers describe EU border 'nightmare'

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Holidaymakers traveling with easyJet and other carriers have described scenes of chaos and a "nightmare" at European airports this week, as the long-planned rollout of the European Union's new Entry/Exit System (EES) began. The digital border process, which requires non-EU travelers to have their fingerprints scanned and a photograph taken, caused severe congestion, with passengers reporting waits of several hours and missing flights entirely at major hubs including Paris Charles de Gaulle, Amsterdam Schiphol, and Lisbon Portela. The disruption stems from the implementation of the EES, an automated IT system designed to register non-EU nationals each time they cross an external EU border. While intended to strengthen security and replace manual passport stamping, the requirement for biometric data collection has drastically slowed processing times. Travel industry executives had repeatedly warned authorities that infrastructure and staffing were insufficient to handle the new checks without significant delays, particularly during peak travel periods. "We were in a queue that barely moved for over two hours. People around us were in tears knowing they'd never make their flight," said one British easyJet passenger at Charles de Gaulle. Similar testimonies have flooded social media, depicting crowded terminals, confused families, and a lack of clear communication from officials on the ground. The bottlenecks have not been limited to any single airline or route, indicating a systemic failure in the initial phase of the EES launch. Airlines have issued stark warnings that the situation is likely to deteriorate further. In a joint statement, several major carriers highlighted that current passenger volumes are relatively low for the season and that the full, mandatory enforcement of the system is still being phased in. They predict that without urgent intervention to increase border control capacity and streamline the process, the peak summer travel months could see unprecedented disruption, affecting millions of passengers and causing a cascade of flight delays and cancellations across the continent. The economic and logistical implications are severe. Airport...

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Categoria: cronaca