الذكاء الاصطناعي في خدمة الحجاج.. "نقلة نوعية" في خطة هذا الموسم

Saudi Arabia announces a 'qualitative leap' in Hajj management, deploying AI and digital crowd monitoring to serve pilgrims in their own languages. | Contesto: cronaca

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• الذكاء الاصطناعي في خدمة الحجاج.. "نقلة نوعية" في خطة هذا الموسم

Contesto

Saudi Arabia has announced a major technological initiative for this year's Hajj pilgrimage, centered on deploying artificial intelligence to serve pilgrims and elevate services to accommodate their diverse languages and cultures. The plan, described as a 'qualitative leap' for the season's operations, also includes securing a digital service to monitor crowd density during the Tawaf (circumambulation of the Kaaba) and Sa'i (ritual walking) within the Grand Mosque in Mecca. The announcement marks a significant step in the Kingdom's ongoing efforts to integrate advanced technology into the management of one of the world's largest annual religious gatherings. The core of the new initiative is the application of AI systems designed to bridge communication gaps for the millions of pilgrims who converge on the holy sites from across the globe. By leveraging AI, authorities aim to provide information, guidance, and support in the native languages of the pilgrims, directly addressing a long-standing logistical challenge. This move is expected to enhance the accessibility of critical services, from navigation and ritual guidance to healthcare and emergency assistance, creating a more tailored and comprehensible experience for every participant regardless of their cultural or linguistic background. Parallel to the AI-driven service platform, the introduction of a digital crowd monitoring system represents a critical advancement in safety and crowd management. The Tawaf and Sa'i rituals involve massive, continuous movement of people in specific areas around the Kaaba and between the hills of Safa and Marwah. Monitoring the real-time density of these flows will allow authorities to proactively manage bottlenecks, direct pilgrim traffic to alleviate congestion, and prevent dangerous overcrowding. This system is a direct response to the paramount importance of safety during the Hajj, where past incidents have underscored the risks associated with managing such immense crowds in confined spaces. This technological push is not an isolated development but part of Saudi Arabia's broader 'Vision 2030' reform agenda, which heavily emphasizes digital transformation across all...

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Categoria: cronaca