StubHub to pay $10M to settle FTC allegations over ‘deceptive’ ticket pricing

StubHub agrees to a $10 million settlement with the FTC over allegations of deceptive ticket pricing, accused of advertising base prices while hiding mandatory fees until checkout.

StubHub agrees to a $10 million settlement with the FTC over allegations of deceptive ticket pricing, accused of advertising base prices while hiding mandatory fees until checkout. | Contesto: cronaca

Punti chiave

  • StubHub to pay $10M to settle FTC allegations over ‘deceptive’ ticket pricing

Contesto

The Federal Trade Commission has secured a $10 million settlement from ticket marketplace StubHub. The agency alleges the company engaged in deceptive advertising practices that misled consumers about the true cost of tickets. According to the FTC, StubHub violated the FTC Act and its specific Rule on Unfair or Deceptive Fees. The core allegation is that the company advertised ticket prices without clear, upfront disclosure of all mandatory fees. The consumer protection agency stated StubHub 'deceptively' displayed prices on its website. Consumers were not shown the full total cost, including fees, until late in the purchasing process. This settlement resolves claims that the practice left buyers unable to accurately compare prices or understand their final financial commitment before reaching the checkout page.

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Categoria: cronaca